Practical Apartment Management

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  • Binding: Paperback
  • Author: Edward N. Kelley
  • Publish Date: 2003-11-04


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This new fifth edition of a classic is a must read for every apartment manager—from the site manager of a single building to the executive manager of multiple properties. This how-to, hands-on guide helps you master the basics and gives you fresh ideas and practical techniques that you can use immediately to increase efficiency and profitability.

Topics include:
* An overview of the business of apartment management
* Hiring and managing property staff
* Policies to guide property operations
* Leasing policies, the rental application process, and the lease document
* Policies for residents
* Strategies for maximizing rent collections
* Documenting property assets and maintaining the property
* Understanding why people rent and marketing accordingly
* Converting prospects to residents
* Setting and raising rents

Practical Apartment Management also provides comprehensive coverage of advertising, upgrading and renovation, property insurance, budgeting, and accounting and record keeping.

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